Claims Administration.
Seamless, FCA-Compliant Claims Management
MB&G Insurance provide end-to-end claims administration solutions that delivers speed, accuracy, and customer satisfaction.
How Does It Work?
We act as your fully-managed claims department, handling every aspect of risk.
1.Claim processing, capturing all necessary details with our online forms.
2.Customer communication for timely updates via both phone and email.
3.Eligibility and documentation review, including fraud checks where required.
4.Arranging for inspections and repairs for the validated claims.
5.Claims settlement and feedback for continuous improvement.
All delivered with your brand voice and standards.
What Can You Expect?
FCA Compliant
We manage claims in full alignment with FCA regulations to ensure fair outcomes and peace of mind.
Reduce Claim Duration
Our streamlined processes minimise delays and accelerate claim resolution for a smoother customer experience.
KPI Reporting
You’ll receive regular, transparent KPI reports to monitor performance and support quality assurance.
Who uses this service?
Here are some familiar names that use our Claims Administration Service…
Our Other Services
Data Utilisation
Utilise your data effectively with our solutions and custom analytics tools designed to enhance decision-making, optimise sales strategies, and unlock useful insights.
- Data-Driven Decision Making
- Improved Sales Strategies
- Enhanced Efficiency
- Custom Analytics Tools
Outsourced Sales
Expert, outsourced support to enhance your sales pipeline. From lead generation to closing deals, we handle the entire sales process to increase your conversions.
- Data-Driven Decision Making
- Improved Sales Strategies
- Enhanced Efficiency
- Custom Analytics Tools
White-Labelling
Utilise your data effectively with our solutions and custom analytics tools designed to enhance decision-making, optimise sales strategies, and unlock useful insights.
- Data-Driven Decision Making
- Improved Sales Strategies
- Enhanced Efficiency
- Custom Analytics Tools
Frequently Asked Questions
FAQs about our Claims Administration service…
We aim to process claims within 24-48 hours, depending on the complexity of the claim and the information provided.
Once a claim is approved, we typically process payments within 5-7 business days.
We implement multiple layers of fraud checks, including data validation, customer verification, and transaction monitoring to minimise the risk of fraudulent claims.
We support claims for a wide range of products, including insurance policies, warranties, and service agreements. Our team can handle specific requirements based on your product offerings.
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Still have some questions?
Find answers to some of the most frequently asked questions here.